Frequently Asked Questions
Who Can Apply to Become a Reseller of Wholesale Urns and Memorials?
What is the Difference between an Authorized Reseller and an Authorized Sub-Distributor?
We have a detailed page that outlines the difference between an Authorized Reseller and an Authorized Sub-Distributor. To view this page, please click here.
How Can I See Wholesale Pricing on Urns and Memorials?
Our wholesale prices are visible on the website to approved Resellers / Sub-Distributor when they log into their account. The recommended retail price is shown to the general public and visitors to our website.
How Can I apply for a Wholesale Account?
If you would like to apply to become a Reseller / Sub-Distributor, you can apply online on our website or contact us by email:
What Types of Products Do You Sell?
We offer and distribute a large selection of quality hand-crafted ceramic, sandstone and granite pet memorials and urns. Exclusive colours are available for an additional fee upon request.
Below is a small selection of examples of our quality urns and memorials.
How Can I Get a PDF Catalog Brochure?
Simply contact us via phone email or our contact form to request our brochure.
Do I have to Sell at the Retail Price listed on Wholesale Urns and Memorials website?
We do not require that our retailers sell at a mandated minimum price. The RRP listed on our website is the suggested retail selling price.
Will You Sell to Online Retailers?
We’re sorry, but we do not sell to online retailers of cremation urns. We sell only to Veterinarians, Funeral homes, Pet Funeral Directors, Palliative Care Nurses, Home Euthanasia Service Providers, Crematoriums, or other traditional funeral products retail outlets.
What Forms of Payment Do You Accept?
We accept all major credit cards via PayPal, bank deposit or afterpay.
Is Express Shipping Available
We ship ground delivery for free on all purchases. Express shipping may be available with an additional fee. Contact us to discuss this, as prices will vary depending on where you are located and the volume you are purchasing.
What Is Your Returns Policy?
We are committed to customer satisfaction. Returns will be determined on a case-by-case basis. Returns can not be accepted for products that have been engraved, personalized, or used to store the cremains. View our Return Policy for more details.